Business responses

Listed businesses can add factual context without controlling their score.

An approved profile representative can respond or request a correction while independent reviews and current score calculations remain intact.

Public replies

A representative with an approved claim may submit factual context about service practices, assignment terms, payment policy, or communication.

Correction requests

Listed businesses may request a correction when a scorecard contains outdated, incomplete, or inaccurate information. Requests are reviewed before action.

Same moderation standard

Business submissions cannot include threats, private personal information, unsupported accusations, or pressure to remove fair criticism.

Balanced accountability

Replies that pass moderation may appear on the public profile. Correction requests help moderators improve accuracy without erasing legitimate reviews.