Company responses
Companies can add factual context without controlling the scorecard.
ServeScore gives companies a way to respond or request corrections while keeping the scorecard useful for working process servers.
Public replies
A verified representative may submit a factual reply that explains company policy, payment terms, communication process, or a specific correction.
Correction requests
Companies may request a correction when a scorecard contains outdated, incomplete, or inaccurate information. Requests are reviewed before action.
Same moderation standard
Company submissions cannot include threats, private personal information, unsupported accusations, or pressure to remove fair criticism.
Balanced accountability
Approved replies may appear on the company scorecard. Correction requests help moderators improve accuracy without erasing legitimate field reports.