ServeScore collects information needed to publish and moderate useful reviews.

The platform is designed to publish useful scorecard information without exposing private contact details or unnecessary personal information.

Information submitted

Account holders may submit names, email addresses, account type, business affiliation, company names and types, ratings, job details, payment or service timing, written feedback, and follow-up details for moderation questions.

What becomes public

Published scorecards may show ratings, relationship type, job context, what went well, and what needed attention. Account emails, follow-up emails, claim verification notes, and moderation notes are not public.

Business submissions

Representatives with an approved profile claim may submit a public reply or correction request. Contact emails and company claim details are used to verify and clarify the submission, not displayed publicly.

Account operations and support

In production, ServeScore sends account contact details, profile details, status, and account activity dates to a protected Baumbach Solutions operations system for account administration, reliability monitoring, and support. Review text, claim verification notes, moderation notes, login links and tokens, and session tokens are not included in that account directory.

Safety and spam prevention

ServeScore may use basic technical signals to detect duplicates, spam, and automated submissions while avoiding public display of those signals.